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Accessibility Features

We've Got You Covered

At White Elephant Nantucket Island, every guest is like family. We do our best to make you feel comfortable by offering a range of accessible features, from accessible parking to strobe alarms in every accessible guest room. For more information, contact our front desk at 800-445-6574.

Hotel Accessibility

Hotel Accessibility Features

  • Fire alarms for the audio & visually impaired
  • Accessible entrance without stairs
  • Accessible doorways for all public spaces
  • Accessible covered area for pickup and drop-off
  • Accessible self-parking
  • Accessible valet parking
  • Accessible parking spots
  • Van-accessible parking spots
  • 20 Accessible parking spots
  • All accessible parking spaces are closest to the restaurant entrance
  • Non-slip entrance ramp
  • Ramps have sturdy railings, accessible landings
  • Service Animals Accepted
  • Alternative and/or large lettering on public signage
  • Accessible path to check-in
  • Accessible path to guest rooms
  • Accessible path for all public spaces
  • Accessible elevator
  • Accessible public bathroom
  • Accessible path to maneuver in the fitness center
  • Accessible desks in the business center

Accessible Guest Rooms Feature

  • 7 Accessible Guest Rooms
  • Roll-in Shower
  • Hearing and visual accessibility kits for guest rooms are available at check-in
  • Visual Strobe Fire & Smoke Detector
  • Audible fire/smoke detectors
  • TV has closed captioning or decoders
  • Viewports are lowered on the door
  • Thermostat controls are lowered on the wall
  • Light switches are lowered on the wall
  • Closet bars & shelves sit equal to or lower than 36 inches above the ground
  • Accessible shelving is 39 inches above the ground
  • Grab bars at the toilet
  • Grab bars in the shower and/or tub
  • Accessible faucet controls
  • Handheld spray unit in the shower and/or tub
  • Shower/tub seat available
  • Accessible toe & knee clearance around the desk
  • Accessible toe & knee clearance around the sink/vanity
  • The doorway is 35 inches wide
  • A wide path between and/or around beds
  • Door & Lock System: Ving Keycard
  • Room placard has alternative text
Restaurant Accessibility At Pine Restaurant, we strive to offer every guest an easy and comfortable dining experience. Browse our restaurant accessibility features below and contact us at 603-643-4300. General Accessibility
  • Fire alarms for the audio & visually impaired
  • Service Animals Accepted
  • Alternative or Large Lettering on All Signage

Accessible Parking

  • Van-accessible parking spots
  • 20 accessible parking spots
  • All accessible parking spaces are closest to the restaurant entrance

Accessible Entrance Way

  • Accessible without stairs
  • Firm, slip-resistant, and wide
  • Free of objects protruding into the space
  • Accessible ramp for the entrance
  • The entrance ramp is non-slip
  • The ramps have sturdy railings and accessible landings
  • Accessible entrance without stairs
  • Signage identifying the location of the accessible entrance
  • The entrance door is at least 32 inches wide,
  • The entrance door has at least 18 inches of wall clearance on the pull side of the door and a threshold less than 3/4 of an inch high
  • The restaurant has carpet with a pile that is less than 1/2-inch high
  • The carpet is securely installed to minimize tripping hazards
  • The entrance door handle is no more than 48 inches high and operable with a closed fist with minimal force
  • The entrance door is automatic and takes at least 3 seconds to close

Seats, Tables, And Counters

  • Aisles of at least 36 inches between fixed seating
  • Accessible seating is distributed throughout the dining area
  • Accessible tables and counters are between 28 inches and 34 inches high
  • The cashier counter is no more than 36 inches high
  • Accessible tables and counters have knee space at least 27 inches high x 30 inches wide x 19 inches deep
  • Food-ordering & pickup counters are no more than 36 inches high and/or have space for passing items to customers

Public Restrooms

  • Accessible public restroom
  • Signage indicating the location of accessible restrooms
  • Pictograms/symbols and raised lettering on restroom doors
  • Restroom entrance doorways are at least 32 inches wide, have accessible handles no higher than 48 inches from the ground
  • Restroom entrance doors operate with minimal force
  • Accessible restrooms with adequate maneuvering space
  • Pathways of at least 36 inches to all fixtures
  • Stall doors are operable with a closed fist
  • Restroom stall with sufficient maneuvering space
  • Accessible stall with grab bars near the toilet
  • Toilet seats that are 17 to 19 inches high
  • Space of at least 30 inches wide x 48 inches deep in front of the restroom sink
  • The restroom sink rim is equal to or less than 34 inches high
  • At least 29 inches of space from the floor to the bottom of the sink
  • Sink faucets, soap dispensers, and hand dryers can be operated with a closed fist
  • The restroom mirror has reflection surfaces at or below 48 inches from the ground
Website Accessibility

Accessibility Statement for White Elephant Nantucket

Date: 4/25/2023
This is an accessibility statement from White Elephant Nantucket

Measures to support accessibility

White Elephant Nantucket takes the following measures to ensure accessibility of White Elephant Nantucket:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. White Elephant Nantucket is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.


We welcome your feedback on the accessibility of White Elephant Nantucket. Please let us know if you encounter accessibility barriers on White Elephant Nantucket:
  • Phone: 800-445-6574
  • Business Address: 50 Easton St, Nantucket, Massachusetts 02554

Compatibility with browsers and assistive technology

White Elephant Nantucket is designed to be compatible with the following assistive technologies:
White Elephant Nantucket is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of White Elephant Nantucket relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of White Elephant Nantucket, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/01/2024; 06/03/2024; 05/01/2024; 04/01/2024; 03/04/2024; 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/03/2023; 06/01/2023; 05/01/2023; 04/25/2023


This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.