Spa Policies
Nantucket Spa Policies
Relax, retreat, and rejuvenate with a spa massage and treatments at our harborside spa in Nantucket. Start making your reservations by learning about spa policies, hours of operation, service charges, and cancellation options.
- Spa Hours Spa Treatment Hours: 9 am - 5 pm daily. Hours may vary seasonally.
- Spa Reservations
We recommend scheduling Spa appointments prior to your visit so we may best accommodate your preferred times. A credit card is required at the time treatments are booked. Please arrive 15 minutes prior to your appointment.
For bookings, please contact us at (508) 638-3440 or by email at SpaByDarya@whiteelephantnantucket.com
- Age Requirement Guests must be a minimum of 16 years of age. Spa services for those 15 and younger are provided at our discretion and a parent or adult guardian must be present. Our couples' room is ideal for children's massages.
- Cancellation & Tardiness Policy
Spa treatments are appointment times are reserved just specifically for you. Please notify us to reschedule or cancel up to 24 hours in advance of your scheduled appointment. Should you cancellation within 24 hours notice of your appointment time, you will be charged 100% of the treatment plus 20% gratuity. We reserve the right to apply this policy if you arrive more than 15 minutes late.
- Service Charge A 20% service charge is added to your spa treatments. Additional gratuities are at your discretion based on your level of satisfaction.
- Quiet Consideration We request that all cellphones be turned off in the Spa, to enhance the tranquility and relaxation.
- Facilities & Attire Guests should note that we do not have showers or lockers at the Spa. Please take this into consideration before arriving at your appointment. You may wear whatever is comfortable. A robe and sandals will be provided for you. Most spa treatments are enjoyed without clothing; however, you may wear whatever you prefer. Our professional staff is trained to drape towels or sheets discreetly to protect your privacy at all times.
- Nantucket Spa Treatments Our selection of spa therapies includes massage, facials, body treatment, and add-on services. For bookings, please contact us at (508) 638-3440 or by email at SpaByDarya@whiteelephantnantucket.com. Find your bliss at our tranquil waterfront oasis.